£300 Support Available for Low-Income Households Using Heating Oil or LPG

Low-income households across Worcestershire who rely on heating oil or Liquefied Petroleum Gas (LPG) and are struggling with rising energy costs can now access dedicated support through the Oil and LPG Energy Support Scheme.

The scheme provides vital assistance to residents who are at immediate risk of running out of fuel and losing the ability to heat their homes or access hot water.

Eligible households can receive a one-off £300 contribution towards the cost of an oil or LPG delivery. Payments are made directly to the fuel supplier and are designed as crisis relief to help households maintain essential heating and hot water.

Who can apply?

To qualify, applicants must:

• Live in Worcestershire
• Use heating oil or LPG as their main source of heating and hot water
• Be at risk of losing heating or hot water

And meet at least one of the following criteria:

• Receive a DWP means-tested benefit
• Be a low-income household (single occupier household income up to £26,227.50, or multiple adult occupier household income up to £36,000)
• Have experienced a sudden financial shock to household income, such as bereavement or redundancy
• Be referred by Act on Energy or a Worcestershire Advice Network (WAN) partner such as Age UK, Citizens Advice, or DIAL

Additional checks will be required to confirm heating type and financial circumstances. This may include recent bills, tenancy agreements, or evidence of oil or LPG payments.

How to apply

Residents who meet the criteria and are at risk of running out of fuel should contact Act on Energy for guidance and support with their application:

www.actonenergy.org.uk/support/worcestershire-crisis-resilience-fund

Act on Energy also supports residents with any energy-related query on its freephone helpline 0800 988 2881 and can offer free at-home support for vulnerable clients.

Further advice and support

The scheme forms part of the Crisis and Resilience Fund, funded by the UK Government and delivered by Act on Energy on behalf of Worcestershire County Council.

If you are struggling with the cost of living and need free, confidential advice, you can contact your local Worcestershire Advice Network (WAN) partner. WAN provides help with benefits, housing, debt, and access to national and local cost-of-living support. WAN partner details can be found on the Worcestershire Advice Network website.

For more information about the scheme, visit the Worcestershire County Council website.